Privacy Policy

At Truvia Bank, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

Personal details such as your name, email, phone number, and identification documents when you open an account or use our services.

Financial information, including account numbers and transaction history.

Technical information such as IP address, device details, and browser type when accessing our online services.

2. How We Use Your Information

To provide banking and financial services.

To process transactions and maintain accurate records.

To improve our services and enhance customer experience.

To comply with legal, regulatory, and security obligations.

3. Data Protection

We use industry-standard encryption, secure servers, and multi-layered authentication to protect your data from unauthorized access.

4. Sharing of Information

We do not sell your personal information. Data may only be shared with trusted partners, regulatory authorities, or service providers as required by law.

5. Your Rights

You have the right to access, update, or request deletion of your personal information, subject to regulatory requirements.

6. Contact Us

For privacy-related questions, contact us at help@truviabank.org